1. Introduction
Welcome to Blomgram! We are committed to protecting your privacy and ensuring your experience with us is secure and transparent. This Privacy & Cookie Policy outlines how we collect, use, share, and protect your personal information. By using our services, including the Blomgram app and website, you agree to the practices described in this policy.
2.1 Personal Information
- Account Information: Includes your full name, email address, phone number, and other contact details you provide when signing up or updating your profile.
- Identification Data: KYC (Know Your Customer) information such as government-issued ID, proof of address, and other verification documents required for compliance with regulatory standards.
2.2 Transaction Data
- Financial Transactions: Information related to deposits, withdrawals, trades, and other transactions processed through the Blomgram platform.
- Transaction History: Details of past transactions, including amounts, dates, and involved parties.
2.3 Device and Usage Data
- Device Information: IP address, device type, browser type, operating system, and unique device identifiers.
- Usage Data: Information about how you interact with our services, including access times, pages viewed, and other usage statistics.
2.4 Cookies and Tracking Technologies
- Cookies: Small data files placed on your device to enhance your user experience, such as remembering login details and preferences.
- Tracking Technologies: Technologies such as web beacons and pixels used to track user behavior and improve our services.
3.1 Service Provision
- Account Management: To create, maintain, and manage your Blomgram account.
- Transaction Processing: To process your deposits, withdrawals, and trades efficiently and securely.
- Personalization: To tailor our services and communications to your preferences and usage patterns.
3.2 Security and Fraud Prevention
- Security Monitoring: To detect and prevent fraudulent activities and ensure the security of your account and our platform.
- Incident Response: To respond to and resolve security incidents or breaches.
3.3 Communication
- Notifications: To send you updates, alerts, and notifications regarding your account and transactions.
- Marketing: To send promotional materials, newsletters, and offers, subject to your consent.
3.4 Analytics and Improvement
- Usage Analysis: To analyze user behavior and usage patterns to improve our services and user experience.
- Performance Tracking: To monitor and enhance the performance of our website and app.
4.1 Service Providers
- Third-Party Services: We may share your information with third-party service providers who assist us in operating our platform, such as payment processors, customer support providers, and fraud detection services.
- Confidentiality Agreements: These providers are required to maintain the confidentiality and security of your information and use it only for the purposes for which it was shared.
4.2 Legal Requirements
- Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders, legal processes, or regulatory requests.
- Protection: We may disclose information to protect our rights, property, or safety, or that of our users or others.
4.3 Business Transfers
Mergers and Acquisitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes and how they affect your data.
5. Data Security
5.1 Security Measures
- Encryption: We use industry-standard encryption protocols to protect your data during transmission and storage.
- Access Controls: We implement strict access controls to ensure that only authorized personnel can access your personal information.
5.2 Data Breach Response
- Incident Management: We have procedures in place to detect, respond to, and mitigate data breaches.
- Notification: In the event of a data breach that affects your personal information, we will notify you promptly and provide details on the breach and any actions you should take.
6. Your Rights
6.1 Access and Correction
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
6.2 Deletion and Restriction
- Deletion: You can request deletion of your personal data under certain conditions, subject to legal and contractual obligations.
- Restriction: You may request restriction of processing your personal data in certain circumstances.
6.3 Objection and Portability
- Objection: You can object to the processing of your personal data under certain conditions.
- Portability: You have the right to request a copy of your data in a structured, commonly used format and transfer it to another organization.
6.4 How to Exercise Your Rights
Requests: To exercise your rights, please contact us at support@blomgram.com with your request.
7. Changes to This Policy
7.1 Updates
- Policy Changes: We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on our website, and the updated policy will be effective from the date of publication.
- Notification: Significant changes will be communicated to you via email or through the Blomgram app.
If you have any questions or concerns about our Privacy & Cookie Policy, please contact us at support@blomgram.com or write to us at:
Blomgram Support Team
123 Digital Lane, Innovation City,
Techville, XYZ 12345